Privacy Policy

BT4U ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your information when you use our website and services.

1. Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, event details and payment information. We also collect information automatically, including device information, IP address and usage data.

2. How we use your information

• To create and manage your events and tickets.
• To process payments and send transaction confirmations.
• To send invitations, updates and promotional communications.
• To improve our platform and customer support.

3. Sharing your information

We do not sell your personal information. We may share data with trusted service providers (payment gateways, email/WhatsApp delivery services) solely to operate our platform, and when required by law.

4. Data security

We use industry-standard security measures including encryption, secure servers and access controls to protect your data. QR tickets are signed and can be locked to a single device.

5. Your rights

You may access, update or request deletion of your personal information by contacting us. You can also opt out of promotional emails at any time.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic and remember your preferences. You can manage cookie settings through your browser.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact us

If you have any questions about this Privacy Policy, please reach out through our Contact Us page or WhatsApp support.